Privacy policy

This privacy policy describes how babuantwerp.com (the "Site" or "we") collects, uses, and discloses your personal information when you visit the Site or make a purchase.

Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "personal information." See the list below for more information about what personal information we collect and why.

Device information

• Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
• Purpose of collection: to load the site accurately for you and to perform analytics on site usage to optimize our site.
• Source of collection: collected automatically when you visit our site using cookies, log files, web beacons, tags or pixels.
• Disclosure for a business purpose: shared with our processors Shopify, Mollie and SumUp.

Order information

• Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.
• Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for possible risk or fraud , and if in accordance with the preferences you have shared with us, provide you with information or advertisements regarding our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processors Shopify, Mollie and SumUp.

Customer support information

• Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Purpose of collection: shared with our processors Shopify

Personal information sharing
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your personal data here:https://www.shopify.com/legal/privacy.
• We use Mollie to enable our online payments. You can read more about how Mollie uses your personal data here: https://www.mollie.com/be/privacy.

We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or otherwise protect our rights.

Advertising based on behavior
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=nl. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout? target="_blank" rel="noopener noreferrer">https://tools.google.com/dlpage/gaoptout?hl=nl.

You can opt out of targeted ads by:

• FACEBOOK - https://www. facebook.com/settings/?tab=ads
• GOOGLE - https://www.google. com/settings/ads/anonymous
• BING - https://advertise. bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt-out of some of these services by going to the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Use personal information

We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.

Legal Basis

According to the General Data Protection Regulation ("AVG"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the following legal bases:

• Your consent;
• the performance of the contract between you and the site;
• to comply with our legal obligations;
• to perform a task carried out in the public interest;
• for our legitimate interests, which do not override your fundamental rights and freedoms.

Retention
When you place an order through the site, we retain your personal information for our records unless and until you ask us to delete this information. Please see the 'Your Rights' section below for more information on your right to erasure.

Automatic Decision Making
If you are a resident of the EEA, you have the right to object to processing solely on the basis of automated decision making (including profiling), where that decision making would have a legal effect on you or would otherwise significantly affect you.
Our processors Shopify, Mollie and SumUp use limited automated decision-making to prevent fraud that does not have a legal or otherwise significant impact on you.
Services that include elements of automated decision-making include:

• Temporary refusal of IP addresses associated with repeated failed transactions. This refusal will remain for a small number of hours.
• Temporary refusal to list credit cards associated with IP addresses whose list has been refused. This refusal persists for a small number of days.

Your rights
If you are an EEA resident, you have the right to access the personal information we hold about you, to transfer it to a new service, and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us at info@babuantwerp.com.

Your personal information is initially processed in Ireland and is then transferred outside of Europe for storage and further processing, including to Canada and the United States. See Shopify's GDPR whitepaper for more information on how data transfers comply with the AVG: https://help. shopify.com/en/manual/your-account/privacy/GDPR.

Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether it is their first visit or if they are a frequent visitor.
We use the following cookies to optimize your experience on our site and to provide our services.

Cookies needed for:

• the operation of the store

Name	Function
_ab	Used in connection with admin access.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in conjunction with shopping cart.
cart_sig	Used at checkout.
cart_ts	Used at checkout.
checkout_token	Used at checkout.
secret	Used at checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

• reporting and analysis

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Landing page tracking
_orig_referrer	Landing page tracking
_s	Shopify- analysis.
_shopify_fs	Shopify analysis.
_shopify_s	Shopify analysis.
_shopify_sa_p	Shopify analysis related to marketing
_shopify_sa_t	Shopify analysis related to marketing
_shopify_y	Shopify analysis.
_y	Shopify analysis.

How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies remain active until you stop browsing and permanent cookies remain until they expire or are deleted. Most of the cookies we use are permanent and expire between 30 minutes and two years from the date they were downloaded to your device.
You can manage cookies in several ways. Please note that deleting or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers accept cookies automatically, but you can choose to accept or not accept cookies through your browser settings, often found in your browser's "Tools" or "Preferences" menu. For more information on changing your browser settings or blocking, managing or filtering cookies, you can find it in your browser's help file or through sites such as www.allaboutcookies.org.

In addition, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, follow the instructions in the "Behavioral Advertising" section above.

Do Not Track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact
For more information about our privacy policy, if you have questions, or if you would like to make a complaint, please contact us via email at info@babuantwerp.com.

Last updated: 20/02/2021